They no longer need to touch a ticket machine or reload a Clipper card at a retailer. To pay a fare with Google Pay, riders simply wake their phone, hold it near the Clipper reader and then board the bus, train or ferry. Log into your My Clipper account and click on “Check card value” or “Check card activity” Contact Clipper Customer Service at 877.878. How do I know if my Clipper card is active? If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. Re- funds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. What happens when you deregister a Clipper card?ĬANCELLATION INSTRUCTIONS Your Clipper card will not be returned to you. A credit card can be used up to five times over two days, up to a rolling two-day limit of $115 to purchase more Clipper cards individually and to load value on your Clipper card. Multiple Clipper cards can be purchased with cash using multiple individual transactions. You can view your card balance online at or by calling Clipper Customer Service at 87. Can I check my Clipper card balance online? If you need to check your balance or card usage history: Log into your My Clipper account and click on “Check card value” or “Check card activity” Contact Clipper Customer Service at 877.878. How do I check how much money is on my Clipper card? Select “Add a Different Card” then follow prompts to purchase and add a new Clipper card to Apple Wallet. Select “Clipper card” and select Continue. Open the Wallet app on your new iPhone and press the plus “+” icon. If you log into your account and order/register a new card, Clipper will automatically add your new card to your existing account. Yes! You can have multiple adult cards associated with a single account. Unlike a credit or debit card, the Clipper card does not expire however, you will need to renew your eligibility for Clipper START once every two years to continue receiving the discount.
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